Introduction
FloTrain ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered training platform.
Information We Collect
Personal Information
- Name, email address, and contact information
- Company name and job title
- Account credentials and preferences
- Payment and billing information
Usage Information
- Training course content and progress data
- Platform usage patterns and analytics
- Device information and IP addresses
- Cookies and similar tracking technologies
How We Use Your Information
- Provide and maintain our training platform services
- Process AI-generated course content from your documents
- Track training progress and generate reports
- Send service-related communications and updates
- Improve our platform and develop new features
- Ensure platform security and prevent fraud
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication measures
- Secure data storage with reputable cloud providers
Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With your explicit consent
- To comply with legal obligations or court orders
- To protect our rights, property, or safety
- With trusted service providers who assist in our operations
- In connection with a business transfer or merger
Your Rights
You have the right to:
- Access and review your personal information
- Correct inaccurate or incomplete data
- Delete your account and associated data
- Export your data in a portable format
- Opt-out of marketing communications
- Object to certain data processing activities
Cookies and Tracking
We use cookies and similar technologies to enhance your experience, analyze usage patterns, and provide personalized content. You can control cookie preferences through your browser settings.
Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Training content and progress data are retained according to your subscription plan and account settings.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at:
Email: privacy@flotrain.com
Address: Build21 Company
FloTrain Privacy Team
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.