Agreement to Terms
By accessing and using FloTrain's AI-powered training platform, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using our services.
Description of Service
FloTrain provides an AI-powered platform that transforms Standard Operating Procedures (SOPs) and other documents into interactive training courses with voice narration, quizzes, and progress tracking capabilities.
User Accounts
- You must provide accurate and complete information when creating an account
- You are responsible for maintaining the security of your account credentials
- You must notify us immediately of any unauthorized use of your account
- One person or entity may not maintain multiple accounts
- You must be at least 18 years old to use our services
Acceptable Use
You agree not to:
- Upload content that violates any laws or third-party rights
- Use the service to create training content for illegal activities
- Attempt to gain unauthorized access to our systems or other users' accounts
- Interfere with or disrupt the service or servers
- Use automated systems to access the service without permission
- Reverse engineer or attempt to extract source code
Content and Intellectual Property
Your Content
- You retain ownership of content you upload to our platform
- You grant us a license to process your content to provide our services
- You represent that you have the right to upload and use all content
- You are responsible for ensuring your content complies with applicable laws
Our Platform
- FloTrain and its technology are protected by intellectual property laws
- You may not copy, modify, or distribute our platform or technology
- AI-generated course content is created using your input and our technology
Payment and Billing
- Subscription fees are billed in advance on a monthly or annual basis
- All fees are non-refundable except as required by law
- We may change pricing with 30 days' notice to existing customers
- You authorize us to charge your payment method for all fees
- Accounts may be suspended for non-payment
Service Availability
While we strive to maintain high availability, we do not guarantee uninterrupted service. We may perform maintenance, updates, or experience outages that temporarily affect service availability.
Limitation of Liability
FloTrain shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business interruption, arising from your use of our services.
Termination
Either party may terminate this agreement at any time. Upon termination:
- Your access to the service will be discontinued
- You may export your data within 30 days
- We may delete your account and data after the retention period
- Outstanding fees remain due and payable
Privacy
Your privacy is important to us. Please review our Privacy Policy, which also governs your use of the service, to understand our practices.
Changes to Terms
We may modify these terms at any time. Material changes will be communicated via email or platform notification. Continued use of the service after changes constitutes acceptance of the new terms.
Governing Law
These terms are governed by the laws of the jurisdiction where Build21 is incorporated. Any disputes will be resolved through binding arbitration.
Contact Information
For questions about these Terms of Service, please contact us at:
Email: legal@flotrain.com
Address: Build21 Company
FloTrain Legal Team